While we have a return policy to protect you in the event that you are not happy with our product, we cannot take responsibility for orders that are entered incorrectly. Please check your order details for the correct metal and finger size. Once your order is in production, change requests may be subjected to a fee. If you are requesting for a change after your order is completed, there will be a restocking fee equal to 25% of the cost of the setting. All custom commissions and eternity style rings are final sale and non-refundable.
Rings are adjustable by only 1.5 size (+/-) once it is made, and rings with an eternity design or stone settings are not resizable. Please ensure you have been sized by a professional jeweler before confirming your purchase.
312 comments
I planned my wedding in Denmark in less than 2 weeks and came to Ken and Dana with a rush order. Patty was so sweet (she said my email made her cry!) and worked with me to get me my Selene wedding band on the day I returned. Not only do I love this company’s statement and mission, but that it is a family owned company with great people who look after their customers. My husband and I are very happy with my wedding band and everyone remarks at how beautiful and unique it is! I can’t wait to do business with them again in the future. Thank you to Patty and the whole team at Ken and Dana!
Kind Regards, Michelle
Amazing place and amazing people. My boyfriend and I felt right at home at Ken and Dana Design. Ken and Patty’s hospitality was very genuine. Their pieces of jewelry are quality and unique and EXACTLY what we were looking for – not the more “typical” white diamond engagement ring.
We cannot wait to return back to them for our wedding bands.
If you’re considering Ken and Dana Design, you won’t regret your decision with them.
Very happy clients :)
Fran and Carla
Fantastic customer service from beginning to end! Shopping for wedding bands now. Extremely pleased all the way around.
I really appreciate the work of Ken and Dana Design. They make very progressive and interesting pieces that look forward in design. They also have many pieces that are classic and hark back to Art Deco. They are very professional and attentive, yet approachable in every aspect. Thanks guys!
Their care and professionalism is exceptional. Beautiful craftsmanship and overall enjoyable ring purchasing experience. Their designs and taste set them apart in this industry. Thank you Patty.