While we have a return policy to protect you in the event that you are not happy with our product, we cannot take responsibility for orders that are entered incorrectly. Please check your order details for the correct metal and finger size. Once your order is in production, change requests may be subjected to a fee. If you are requesting for a change after your order is completed, there will be a restocking fee equal to 25% of the cost of the setting. All custom commissions and eternity style rings are final sale and non-refundable.
Rings are adjustable by only 1.5 size (+/-) once it is made, and rings with an eternity design or stone settings are not resizable. Please ensure you have been sized by a professional jeweler before confirming your purchase.
312 comments
I couldn’t be happier with my engagement ring. It’s so unique and the diamond is so clear and beautiful. My fiance and I live in Colorado. He had a great experience ordering my ring online. They were super helpful over the phone and helped him through the whole process. We can’t wait to order both of our wedding bands soon. I would 100% recommend.
To the lovely Ken & Dana,
We are writing to express our sincere gratitude for the attentiveness, concern and creativity displayed by the Ken & Dana team during our hunt for an engagement ring. We were both adamant about working with a holistic jeweler that deeply cared about and considered the environmental, social and ethical impacts of its pieces – elements that were extremely important to us when choosing to work with Ken & Dana. The ring… absolute perfection! We may be somewhat biased, but we’ve never seen a ring as stunning – as breathtaking – as the one that Ken & Dana designed for us. Ken & Dana is a truly talented team of artists that offers unparalleled personalization, attention to detail, and compassion for environmental and social justice.
THANK YOU! THANK YOU! THANK YOU! We couldn’t be any happier!
- Kelley & Steve
My experience with Ken and Dana Design was fantastic. They were the first jeweller that I met with and I was blown away by how much they cared about me and my plans for the engagement ring I had in mind. Patty and Ariel were both very patient and incredibly helpful in guiding me toward the right designs and decisions and welcomed my input in order to make something unique.
The final purchase couldn’t have been easier and discussing my final ideas with Ken made me feel at ease.
I highly recommend Ken and Dana Design and will definitely be back when it comes time to have wedding bands made.
Excellent service from start to finish, my fiance loves the ring! They did a great job customizing my order and working quickly to get it done in time. The elevator might be a bit strange, but the office is beautiful. And to be honest, the price was identical to other places in manhattan.
I ordered from Seattle and the entire process was great. Patty sent me pictures and videos as often as I requested them. Most importantly, the ring was amazing. Perfect job.