While we have a return policy to protect you in the event that you are not happy with our product, we cannot take responsibility for orders that are entered incorrectly. Please check your order details for the correct metal and finger size. Once your order is in production, change requests may be subjected to a fee. If you are requesting for a change after your order is completed, there will be a restocking fee equal to 25% of the cost of the setting. All custom commissions and eternity style rings are final sale and non-refundable.
Rings are adjustable by only 1.5 size (+/-) once it is made, and rings with an eternity design or stone settings are not resizable. Please ensure you have been sized by a professional jeweler before confirming your purchase.
312 comments
First, the ring is gorgeous! Also, the service was friendly and everything happened right on time. It was easy to get information via email, and someone always answers the phone. Trust is important in purchases like these, and I felt comfortable the entire time.
I was nervous about doing a purchase like this online without seeing it in person, but my fiancee and I couldn’t be happier! The ring was just like the picture, if not more stunning in person. It was very fast and easy and perfect. The staff was great along the way.
My husband got my engagement ring from Ken &Dana Design and all I can say is WOW! I LOVE my ring so much i stare at it all the time, I even catch other people staring at it. I am blown away!!!
My fiancee purchased my ring from Ken and Dana and I am obsessed! It is the most beautiful ring I have ever seen. I am not traditional at all, I have a lot of tattoos and living in West Texas, I am kind of an oddball. This ring is everything I am, unique, beautiful and very different. My fiancee spoke of how involved he was kept on the process of customizing the ring and shipment, etc. It is beautiful and I recommend K&D to anyone who is getting engaged etc. BEAUTIFUL I TELL YOU!
The ring was customized to my every specification. It arrived on time and looked amazing! Customer service was prompt and professional the entire way. Would recommend K&D to anyone who wants a unique and beautiful creation for their engagement ring.