While we have a return policy to protect you in the event that you are not happy with our product, we cannot take responsibility for orders that are entered incorrectly. Please check your order details for the correct metal and finger size. Once your order is in production, change requests may be subjected to a fee. If you are requesting for a change after your order is completed, there will be a restocking fee equal to 25% of the cost of the setting. All custom commissions and eternity style rings are final sale and non-refundable.
Rings are adjustable by only 1.5 size (+/-) once it is made, and rings with an eternity design or stone settings are not resizable. Please ensure you have been sized by a professional jeweler before confirming your purchase.
312 comments
I just received my Aurora and Selene dream rings and I don’t even have words. They are stunning. STUNNING. They worked with me to find just the right stone and weren’t trying to sell me on anything. They were patient with each phone call and email and I am just beyond grateful. I will sing their praises all over Texas! Thank you thank you thank you!
Completely magnificent customer experience from start to finish. If you’re looking for beautiful jewelry with an ethical background, look no further. I honestly expected to pay much more for the beautiful engagement ring I purchased. Patty was extremely helpful, and if I had to do it all over again, I would definitely choose Ken and Dana. I have no complaints.
Excellent customer service, beautiful and unique designs, and conflict-free diamonds – I can’t imagine shopping anywhere else for a ring. Ken and Dana Design went out of their way to make a perfect engagement ring in time for our trip to Yosemite National Park, where I proposed to my fiance. Thank you!
Hello, I have never left a Yelp review, but decided to write my first for Patty, as well of course, for Ken and Dana Design. I wish I could give six stars! My girlfriend wanted a unique engagement ring with an emphasis on social responsibility and the environment. This was also my first foray into purchasing such a special and expensive piece of jewelry. After scouring the internet and local stores, I found Ken & Dana Design. The process was fantastic and Patty was absolutely incredible. I am from out-of-state, and we worked together to design the ring over phone conferences, videos, emails, etc. Patty was honest, helpful, and made the process fun! In the end, my girlfriend (now fiance) absolutely LOVES the ring. I succeeded, but could never have done it without Patty’s help. Thank you Patty! Cheers, Patrick.
An amazing unique design unlike anything else, Myself and future wife are completely over satisfied with every aspect of K&DD.
Cheers to the crew,
Nathan and Kelly Fernee