While we have a return policy to protect you in the event that you are not happy with our product, we cannot take responsibility for orders that are entered incorrectly. Please check your order details for the correct metal and finger size. Once your order is in production, change requests may be subjected to a fee. If you are requesting for a change after your order is completed, there will be a restocking fee equal to 25% of the cost of the setting. All custom commissions and eternity style rings are final sale and non-refundable.
Rings are adjustable by only 1.5 size (+/-) once it is made, and rings with an eternity design or stone settings are not resizable. Please ensure you have been sized by a professional jeweler before confirming your purchase.
312 comments
My husband bought me the Sati for our wedding in December of 2012 and I adore it. Customer service was top notch then, but even better a year later. I (foolishly) decided to use a a jeweler near my home to craft the matching Aurora e-ring. Long story short, the local Jeweler ripped us off financially, and also compromised the integrity of the Sati because they either used heat or something else that caused me to lose 2 of the stones. This only happened when the ring was with the jeweler to design the engagement ring, although the denied it. Sounds confusing, but bottom line Patty took the Sati ring back, reinforced it and cleaned it – and returned it to me in perfect condition. I tell everyone about K&D designs; they are truly professionals who take great care in their work and put other jewelers to shame. I will be back to purchase more jewelry in the future! Love them!!!
I didn’t even know the four C’s when I came to Ken and Patty. But I needed a ring worthy of my fiancee’s hand. I dreaded a stroll down 47th Street, and being suckered into buying a pressed, standard issue engagement ring. I wanted something unique.
I received an email back from Ken within a couple of hours, asking for a description of my fiance and any images of the sort of engagement ring I imagined. He asked questions to clarify what I meant. He and Patty then met with me to discuss the ring, and served coffee while we talked. It felt very personal. They briefly explained what they look for in stones, and what makes a quality stone. After a few days, they sourced a stone that met the description we came up with, and the price range I wanted, and invited me in to see it. They also found a setting to match it.
My fiance was thrilled. I think the highest compliment she’s received many times is, “I’ve never seen anything like that.” It’s a vintage, Art Deco setting with a yellowish diamond surrounded by sapphires. The yellow of the stone fits with the aged, vintage feel of the ring.
We will be going back to Ken and Patty for our wedding rings.
My fiance bought me my dream engagement ring. The 1ct Sundara and it is more beautiful in person than in the pictures and in the pictures it is breath taking. We also ordered the Flora for my wedding band. I have been emailing with Ken and he is soo nice. My wedding got moved to an earlier date and he had no problem resizing my engagement ring and making my wedding band sooner so I will have it in time. When I visit NY I will try to visit them just to say hello and thank you.
I am so pleased and happy and many friends and colleagues love my ring but none as much as me!
Thank you Ken & Dana Design!
I began looking for engagement rings in May of 2012 and took note of KDD as having the organic design cues that I knew my would-be fiancee would really want in a ring. In November 2012, I made my first contact with Patty and made an appointment to meet her and Ken at the NYC showroom to see the rings in person.
I traveled in from out of town, dragging my mother and mother-in-law-to-be, for a very pleasant visit with Patty. They were the first designers I met with, and although I looked around a many rings afterwards, KDD set an early standard for the beauty of their work and their customer service that was unbeatable.
I ended up working with with Patty on a custom ring design on a rush basis. The ring was completed inperfect time and is stunning. My fiancee loves her ring and we are excited to go visit the NYC showroom to consider wedding bands and get her ring custom sized to fit perfectly.
My now-husband and I were pretty particular when we were looking for engagement and wedding rings. We wanted them to endure, we wanted them to have an organic look, we wanted them to be ethical, and unique. When I saw designs by Ken + Dana online, I knew they were it. Throughout the process of choosing, customizing, and sizing our rings, Ken and Patty were consummate professionals and made us feel like they cared about our business. We were arranging things from out of town, but it wasn’t a problem. They sent samples to us to try on and make sure it was what we wanted. When my husband and I separately took work trips to NYC, Ken and Patty hosted us on short notice at their studio and responded to all our needs— even when I sent three different rings of my own up with my fiancee to try to get the perfect size for my engagement ring! The original version of his ring wasn’t quite right— and I mistakenly interrupted their own honeymoon with my concerns. Patty was always receptive and they reworked the ring until it was our perfect vision. We appreciated their customer service and positive attitude very much. We love the pieces (I still stare at my rings all the time, and it’s been months), and would recommend them to anyone looking for something ethical, beautiful, and original.