In the past, the idea of creating a custom engagement ring was an expensive undertaking that seemed too out of reach for most people to consider. But today, with advances in technology and the development of new jewelry fabrication techniques, this process has become more accessible and is now a popular option for those who have a unique vision for what they want in their engagement ring. If you’re thinking about proposing, how do you decide if you should go the custom route? And once you have decided, how do you go about having a custom engagement ring made? Below are some common questions and helpful tips for you to consider as you begin your journey to finding the perfect ring for your partner.
While we have a return policy to protect you in the event that you are not happy with our product, we cannot take responsibility for orders that are entered incorrectly. Please check your order details for the correct metal and finger size. Once your order is in production, change requests may be subjected to a fee. If you are requesting for a change after your order is completed, there will be a restocking fee equal to 15% of the cost of the setting. All custom commissions and eternity style rings are final sale and non-refundable.
Rings are adjustable by only 1.5 size (+/-) once it is made, and rings with an eternity design or stone settings are not resizable. Please ensure you have been sized by a professional jeweler before confirming your purchase.