We recommend having your engagement ring professionally cleaned and inspected every 6 months.  Your ring should also be immediately serviced if it has undergone trauma, such as being dropped or struck.  Even if your ring looks to be unharmed, it may have issues that can only be detected by a professional.  These inspections will make sure that the prongs are secure, which helps to prevent the loss of your diamond or gemstone if your ring has been inadvertently damaged.  Ken + dana design provides this service to our clients free of charge.

Shipping charges are not covered. 

Please be sure to carefully enclose each piece in its original packaging with proper padding.  The package must be insured for the total purchase amount.  The client will be responsible for any customs duties or clearance for all shipments.  Ken + dana design is not responsible for lost or damaged items during transit. 

ken + dana design jewelry is handmade to order, not mass produced. Please allow approximately 4 weeks for production.

*Please note that our Private Collection is the exception to the rule and will be shipped immediately after sizing. Ring sizing takes approximately 7-10 business days.

If you have a deadline in mind, please contact us via email – sales@kenanddanadesign.com indicating the product name and your deadline

Don't know your sing size? Use the link below to help determine your size. The correct ring size should be easy to slide on, and slightly resistant when taking it off.

If you're purchasing an engagement ring or wedding band, the first re-sizing is complimentary.

What's my size?

Additional KDD Resources:

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engagement ring FAQ