Shop With Confidence
100% Satisfaction Guarantee
At Ken & Dana Design, each piece of jewelry is created with the highest ethical standards and superior craftsmanship. You can shop with confidence, knowing that if for any reason you are not satisfied, you may send it back within 14 days for a refund. Items that are special orders customized/altered/engraved, have been repaired/re-sized, or have been previously exchanged are not returnable or exchangeable.
14 Day Returns & Exchanges
If for any reason you are unsatisfied with your Ken & Dana Design creation, you may take advantage of our 14 day return + exchange policy. Click here for details.
Our jewelry is handcrafted in NYC with the highest standards of quality and excellence. In addition to our 14 day return policy, we offer a lifetime warranty on the craftsmanship of our jewelry. For details & exclusions please visit our FAQ page.
We strongly recommend having your ring professionally inspected every 6 months. These inspections will make sure that the prongs are secure, which helps to prevent the loss of your diamond or gemstone if your ring has been inadvertently damaged. We offer this service to our clients free of charge. Click here for details.
Feel free to make an appointment for a complimentary cleaning as often as you would like! Basic cleaning typically takes about 30 minutes. If you are shipping your ring to us, please allow one to two days for cleaning. Click here for details.
Questions? shoot us an email: firstname.lastname@example.org.