Dana C
<p><img src='http://cdn.shopify.com/s/files/1/0014/2922/files/bylu_banner_800.jpg?1256233994' alt='' /><br />
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<strong>If there is anything we can do to make your online experience with us a better one, please email your comments to <a href="mailto:sales@kenanddanadesign">sales@kenanddanadesign.com</a> or call 212.972.7031.</strong><br />
<br>
<strong>Gift Cards</strong><br />
Our gift cards can be redeemed at any time and are valid for all regular priced and sale items. Not redeemable for cash. For info on how to purchase gift cards please email <a href="mailto:sales@kenanddanadesign.com?subject=Gift%20Cards">sales@kenanddanadesign.com</a>. A physical gift card will be sent to the recipient’s address, wrapped and packaged with a personalized note. <br />
<br> <br />
<strong>Delivery</strong><br />
Because our jewelry is not mass produced and many items are made to order, delivery can take up to 2 to 3 weeks. If you have a deadline in mind, please contact us via email – <a href="mailto:sales@kenanddanadesign.com">sales@kenanddanadesign.com</a> – so that we know your order must be delivered by a certain date. An email notification will be sent to you confirming that we have received your order. We will respond to confirm that your request will be taken care of. All orders are sent via FedEx.<br />
<br>
<strong>US Shipping Rates – includes insurance</strong><br />
Ground $10 (5-7 business days. Free for orders over $100)<br />
3 Day Air $16 (3 business days) <br />
2 Day Air $20 (2 business days)<br />
Overnight $35 (next business days)<br />
<br>
<strong>International Shipping</strong><br />
$35 to $45 depending on region and order total<br>
<em>Currently we are only equipped to handle online orders from Europe, North American, Hong Kong, Japan, & Australia. Please contact us directly if you live outside these regions.</em><br />
<br>
<strong>Sales Tax</strong><br />
Applicable only in the state of New York. <br />
<br>
<strong>Return Policy</strong><br />
We want you to be happy with your purchase. If you are not, we accept return on merchandise in its original condition within 14 days of receipt. Shipping charges are non-refundable; please contact us at <a href="mailto:returns@kenanddanadesign.com">returns@kenanddanadesign.com</a> prior to sending back merchandise, and make sure to carefully package each piece with proper padding. We will not be responsible for lost or damaged items during transit. Your refund amount will be credited to the original credit card and it may take a few days for the refund to be processed. If your order has been sent to a destination within New York, all sales taxes will be refunded. <br />
<br>
Merchandise Returns:</p>
<p>ken & dana design<br />
231 w 29th st, #503<br />
ny, ny 10001<br />
212.972.7031</p>
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2008-06-20T00:20:35-04:00
policies
321672
2008-06-20T00:20:35-04:00
142922
POLICIES
2009-12-04T12:52:13-05:00
<img src='http://cdn.shopify.com/s/files/1/0014/2922/files/bylu_banner_800.jpg?1256233994' alt='' />
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*If there is anything we can do to make your online experience with us a better one, please email your comments to <a href="mailto:sales@kenanddanadesign">sales@kenanddanadesign.com</a> or call 212.972.7031.*
<br>
*Gift Cards*
Our gift cards can be redeemed at any time and are valid for all regular priced and sale items. Not redeemable for cash. For info on how to purchase gift cards please email <a href="mailto:sales@kenanddanadesign.com?subject=Gift%20Cards">sales@kenanddanadesign.com</a>. A physical gift card will be sent to the recipient's address, wrapped and packaged with a personalized note.
<br>
*Delivery*
Because our jewelry is not mass produced and many items are made to order, delivery can take up to 2 to 3 weeks. If you have a deadline in mind, please contact us via email - <a href="mailto:sales@kenanddanadesign.com">sales@kenanddanadesign.com</a> - so that we know your order must be delivered by a certain date. An email notification will be sent to you confirming that we have received your order. We will respond to confirm that your request will be taken care of. All orders are sent via FedEx.
<br>
*US Shipping Rates - includes insurance*
Ground $10 (5-7 business days. Free for orders over $100)
3 Day Air $16 (3 business days)
2 Day Air $20 (2 business days)
Overnight $35 (next business days)
<br>
*International Shipping*
$35 to $45 depending on region and order total<br>
_Currently we are only equipped to handle online orders from Europe, North American, Hong Kong, Japan, & Australia. Please contact us directly if you live outside these regions._
<br>
*Sales Tax*
Applicable only in the state of New York.
<br>
*Return Policy*
We want you to be happy with your purchase. If you are not, we accept return on merchandise in its original condition within 14 days of receipt. Shipping charges are non-refundable; please contact us at <a href="mailto:returns@kenanddanadesign.com">returns@kenanddanadesign.com</a> prior to sending back merchandise, and make sure to carefully package each piece with proper padding. We will not be responsible for lost or damaged items during transit. Your refund amount will be credited to the original credit card and it may take a few days for the refund to be processed. If your order has been sent to a destination within New York, all sales taxes will be refunded.
<br>
Merchandise Returns:
ken & dana design
231 w 29th st, #503
ny, ny 10001
212.972.7031
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